Privacy Policy
Effective Date: July 6, 2026
D3 Concrete Finishing & Repair, LLC.
D3 Concrete Finishing & Repair, LLC. respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request an estimate, contact us, or use our services.
Information We Collect
We may collect information you voluntarily provide, including:
Name
Phone number
Email address
Property address
Photos of your project
Project details
Payment information (processed securely through third-party providers)
We may also collect limited technical information such as your IP address, browser type, and website usage statistics to improve our website.
How We Use Your Information
We use your information to:
Provide free estimates
Schedule appointments
Communicate about your project
Send invoices and payment reminders
Respond to questions
Improve our customer service
Comply with legal requirements
AI Receptionist
Our business may use an AI-powered receptionist to answer calls, collect project information, schedule appointments, answer common questions, and route messages to our office. Calls may be recorded or transcribed to improve customer service and ensure accurate communication.
Sharing Information
We do not sell your personal information.
We may share information only with trusted service providers that help operate our business, including scheduling, invoicing, payment processing, website hosting, and customer communication platforms.
Cookies
Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use our website.
Data Security
We use reasonable administrative and technical safeguards to protect your information. While no system is completely secure, we take appropriate steps to safeguard customer data.
Your Rights
You may request to:
Access your information
Correct inaccurate information
Request deletion of your personal information (unless we are legally required to retain it)
Contact Us
D3 Concrete Finishing & Repair, LLC.
📞 (336) 984-6575
🌐 https://www.d3concrete.net